The reason I am here is for a pesky chat suggestion, as thought the chat is a great feature; it does lack in certain areas. The feature of being able to click someone's name is useful, but we have no way of knowing if we are being spoken to, besides looking through previous logs.
If we are busy and looking at another tab, or if the chat is having a busy day; we can often miss notifications from other users to us; and that is where my suggestion comes into play.
I would like to request a sound alert, and the highlighting of a name. If someone types your name, or clicks to get the name and sends you a message, the chat should make a buzzing noise to alert you; and highlight the name yellow. This makes it much easier to see when another member wants to start a conversation, or is just trying to send you a message.
In the settings the user could remove the noise alert of highlighted word, if they do not like it.
Hopefully this suggestion can be helpful, and come into play to make the chat an easier place.