-
x

Meet New Friends!

Recommended friends are based on your interests. Make sure they are up to date.

Friends
Kidzworld Logo

Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Free Realms is a free, virtual world where you can interact with other kids in a safe, online environment and participate in cool activities and games.


Check out our exclusive Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket.


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Today is a sad day. All of my bears have gone missing from my house. Whatever shall I do?


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

I know! I’ll contact Free Realms Customer Support! They’re super-awesome and smart and they’ll be able to help me out!


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

To contact Customer Support, we’ll need to put in a ticket. Head to www.FreeRealms.com and click the Help button at the top. Then, select Customer Service.


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

This will take us to the Knowledge Base. Mmm, knowledge. All these buttons link to pages and pages of articles that can tell us how everything in Free Realms works! We can search for articles on specific topics at the top, too.


I checked and I checked, but unfortunately none of these articles can help me with my bear problem. So... I’m going to click the Ask for Help button to contact a Referee! I will have to log into the account that I need help with. If you need help, make sure you’re on the right account or they won’t be able to help!


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Next, we fill out a ticket. This is the important part. We need to give the Referees as much information as we possibly can so they can find out what the problem is. Give dates, times, names, amounts, colors…anything you can think of. The more information the better!


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Now, the ticket will be sent to a friendly Referee, who will research your problem and get back to you as soon as they’ve got it solved! My buddy Referee Blue came to help me out, and found all of my bears for me! I promised myself I wouldn’t cry...


Video

 

<div class="center" style="width: 290px;>
Related Articles

 

 

0 Comments

Related Stories

Micro_racing_micro
Free Realms is a free, virtual world where you can interact with other kids in a safe, online env...
Micro_free realms_micro
Kidzworld got a chance to ask Free Realms’ producer Nick Parkinson some questions about the cool,...
Be a ninja, wizard, adventurer, chef, miner, pet trainer, or even a cart racer! Best of all, this...
Racing_140x100

Coolest Kind of Racing? Vote!

  • Kart racing is the best!
  • Dirt bikes are awesome!
  • NASCAR rules all!
  • I like running most.

Games In The Forums

unique999
unique999 posted in Forum Games:
yes.... TPBM would like to play in a band as a drummer.
reply 19 minutes
Pink_Cool_Girl
BAnned for not being in chat
reply about 1 hour
dicee
dicee posted in Forum Games:
banned for having a pink dress as their profile pic what is the sense there?!
reply about 3 hours
LittleHeartz
Banned for writing a sentence without space!
reply about 5 hours
Abbergrl
Abbergrl posted in Forum Games:
Banned for posting in the forums in the first place
reply about 5 hours