Kw-logo-smaller

Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Free Realms is a free, virtual world where you can interact with other kids in a safe, online environment and participate in cool activities and games.


Check out our exclusive Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket.


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Today is a sad day. All of my bears have gone missing from my house. Whatever shall I do?


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

I know! I’ll contact Free Realms Customer Support! They’re super-awesome and smart and they’ll be able to help me out!


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

To contact Customer Support, we’ll need to put in a ticket. Head to www.FreeRealms.com and click the Help button at the top. Then, select Customer Service.


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

This will take us to the Knowledge Base. Mmm, knowledge. All these buttons link to pages and pages of articles that can tell us how everything in Free Realms works! We can search for articles on specific topics at the top, too.


I checked and I checked, but unfortunately none of these articles can help me with my bear problem. So... I’m going to click the Ask for Help button to contact a Referee! I will have to log into the account that I need help with. If you need help, make sure you’re on the right account or they won’t be able to help!


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Next, we fill out a ticket. This is the important part. We need to give the Referees as much information as we possibly can so they can find out what the problem is. Give dates, times, names, amounts, colors…anything you can think of. The more information the better!


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Now, the ticket will be sent to a friendly Referee, who will research your problem and get back to you as soon as they’ve got it solved! My buddy Referee Blue came to help me out, and found all of my bears for me! I promised myself I wouldn’t cry...


Video


Related Articles
>
>

readers voted!

Comments

there are 0 comments

Please login or register to add comments


like this article?
Sign up now to get more just like it!

latest videos

Racing_140x100

Coolest Kind of Racing? Vote!

  • Kart racing is the best!
  • Dirt bikes are awesome!
  • NASCAR rules all!
  • I like running most.

related stories

Micro_racing_micro
Free Realms is a free, virtual world where you can interact with other kids in a safe, online env...
Micro_free realms_micro
Kidzworld got a chance to ask Free Realms’ producer Nick Parkinson some questions about the cool,...
Be a ninja, wizard, adventurer, chef, miner, pet trainer, or even a cart racer! Best of all, this...

Games in the forums

FireWolfRain
Become an instant billionaire by dancing.  I'll make my future. :D Would ya rather have: strong legs or Strong arms? 
reply about 7 hours
prettesgirl
starlifeee123
reply about 7 hours
Starlifeee123
1-D Would you rather take a pill that lets you see the future Or a become a instant billionaire by dancing
reply about 7 hours
Starlifeee123
Prettesgirl
reply about 7 hours
prettesgirl
Jelly3
reply about 7 hours

play online games

Candy-100

A great online version of the famous Candy Crush. This is the best game launched...

Big_icon_(7)

Have you ever fancied being a ranger like those fantasy characters you love so m...

Big_icon_(4)

You run across the city in a car chase with the police officers.

Big_icon_(6)

The evil master kidnapped all of your friends!

Ow_fright_ad_100x100

Explore the world or hang out with friends in your own condo. Get a unique look,...