x

Meet New Friends!

Recommended friends are based on your interests. Make sure they are up to date.

Friends
Kw-logo-smaller

Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Free Realms is a free, virtual world where you can interact with other kids in a safe, online environment and participate in cool activities and games.


Check out our exclusive Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket.


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Today is a sad day. All of my bears have gone missing from my house. Whatever shall I do?


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

I know! I’ll contact Free Realms Customer Support! They’re super-awesome and smart and they’ll be able to help me out!


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

To contact Customer Support, we’ll need to put in a ticket. Head to www.FreeRealms.com and click the Help button at the top. Then, select Customer Service.


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

This will take us to the Knowledge Base. Mmm, knowledge. All these buttons link to pages and pages of articles that can tell us how everything in Free Realms works! We can search for articles on specific topics at the top, too.


I checked and I checked, but unfortunately none of these articles can help me with my bear problem. So... I’m going to click the Ask for Help button to contact a Referee! I will have to log into the account that I need help with. If you need help, make sure you’re on the right account or they won’t be able to help!


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Next, we fill out a ticket. This is the important part. We need to give the Referees as much information as we possibly can so they can find out what the problem is. Give dates, times, names, amounts, colors…anything you can think of. The more information the better!


Free Realms’ Referee Ruby’s Guide to Submitting a Support Ticket

Now, the ticket will be sent to a friendly Referee, who will research your problem and get back to you as soon as they’ve got it solved! My buddy Referee Blue came to help me out, and found all of my bears for me! I promised myself I wouldn’t cry...


Video


Related Articles
0 Comments

Related Stories

Micro_racing_micro
Free Realms is a free, virtual world where you can interact with other kids in a safe, online env...
Micro_free realms_micro
Kidzworld got a chance to ask Free Realms’ producer Nick Parkinson some questions about the cool,...
Be a ninja, wizard, adventurer, chef, miner, pet trainer, or even a cart racer! Best of all, this...
Racing_140x100

Coolest Kind of Racing? Vote!

  • Kart racing is the best!
  • Dirt bikes are awesome!
  • NASCAR rules all!
  • I like running most.

Games In The Forums

bffeaea
bffeaea posted in Forum Games:
(My name)
reply about 7 hours
bffeaea
bffeaea posted in Forum Games:
Nope. Is there a Madelyn in ur class
reply about 7 hours
maylou06
maylou06 posted in Forum Games:
Nope, Is they a Eleanor in your class
reply about 8 hours
maylou06
maylou06 posted in Forum Games:
Nope, Is they a Eleanor in your class
reply about 9 hours
DaEpicMuffin
Nope  :), Lucas in your class
reply about 9 hours